FAQ

DO SCREWS COME WITH THESE ITEMS?

Yes we send screws with all items (for fixing into wood only.)

DO THE TOILET PAPER HOLDERS TAKE THE LARGE JUMBO TOILET ROLLS?

Yes the Toilet Paper holders take all sizes of toilet paper rolls.

HOW MUCH IS THE SHIPPING COST TO A SPECIFIED LOCATION?

The shipping costs depend on the total cost of the order after any discounts are applied at checkout:
Order price after any discounts are applied: $1 - $499. Shipping Cost Total: $25
Order price after any discounts are applied: $500 - $749. Shipping Cost Total: $50
Order price after any discounts are applied: $750 - $999. Shipping Cost Total: $75
Order price after any discounts are applied: $1000+. Shipping Cost Total: $100

Can I get a Tracking Number for my order shipment?

Yes you can request a Tracking # if we shipped via UPS or Purolator, If we shipped via Canada Post then we can’t provide tracking.

How much weight can these hooks hold?

We don’t have weight load capacity for our products but they do work!

Can I pay extra to have my order shipped faster?

Yes you can request and pay for faster shipping at the checkout

How long does it take for my order to ship?

Most of our products will ship within 3 business days from receipt of order
90% of our orders ship via UPS and take 3 - 5 business days to delivery
The 10% (Very small orders) that we ship via Canada Post take 7-10 business days and do not have tracking capability.
All custom orders and special color orders allow 1 extra week to these times